Get in touch

Have a problem with your order or want some information about our products? 

Please first check our FAQ section below and if you have still a problem, there is a contact form bottom of the page and if you please fulfill the form, we will get back to you as quickly as possible!

Contact us at support@artdesigna.com or send a message via contact form below.

Contact us

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FAQs

Please check your inbox for emails from the shipping company to receive updates about your order.

We package our products individually and the delivery company then sends the order out separately rather than packaging the entire order together. So if you’ve ordered multiple items, they may arrive one by one.

You can check the shipping code you received via email from the delivery company to know when to expect the rest of your order. And of course, you can always contact us for support.

First off, your order is guaranteed by both us and the logistics companies we partner with.

FOR GLASS WALL ART

We need 3-5 days to create your order and another 3-5 days for shipment.

FOR METAL WALL ART

We need 3-5 days to create your order and another 3-5 days for shipment.

FOR WOODEN WALL ART

Our wooden wall art pieces are entirely handmade, resulting in a slightly longer processing time.

We need 5-10 days to create your order and another 3-5 days for shipment.

The reflection in the corners is used to provide a glass effect for the product photos only. The real products do not contain any reflections.

The short answer is yes but some images are not suitable for both orientations. Please contact us with your request!

For the best results, please upload a large, high-quality image with a minimum of 2400 H x1600 W pixels.

If your image file doesn't meet the requirements, please write to us at support@artdesigna.com.

For Glass Wall Art

Yes, you can! Our products are designed for both indoor and outdoor use. We use the finest quality UV paints, protecting your art against fading from the sun or any other light source.

For Metal Wall Art

Absolutely! Our products are designed for both indoor and outdoor use.

We source our 4mm tempered glass from Europe’s largest glass producer, backed by 100 years of experience.

Additionally, our inks come from one of the finest ink brands in the UK.

And to print the pieces, we use a Durst® machine from Germany, which is known as the highest quality UV printing machine on the market.

We print directly on the glass itself. Because we don’t use foil paper or any other materials, which are produced using easier and cheaper techniques, our glass printing wall art has a much longer lifespan.

We have a youtube channel that shared a video about how to hang our products.

Also, you can watch our hanging video here;

https://youtu.be/9woEFptFZcs

The answer is both yes and no.

We send all hanging kits with the order. However, the only thing that we are just not able to supply is screws and anchors because they have different types for different wall types. As we don't know your wall type, we can not provide them. But I can give you this information: Our holes on the metal brackets are 5mm (0.19"), you should use a screw that has a head bigger than 5mm (0.19"). The drill bit size will be changed by your anchor's size. We can not say an exact measure for this because all anchors have their own type and size. It depends on your wall type, again.