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If you need further assistance or have more questions, don't hesitate to reach out. Click the button below to contact our support team, and we'll be happy to help you with anything you need.
Payments & Safety
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
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We accept payments from major credit card companies like Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay.
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Unfortunately, we do not accept any kind of gift card.
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Discount codes cannot be used in conjunction with any other discount code, offer, or promotion. Store credits are also considered discounts, so you cannot use a discount code in addition to store credit.
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Please try changing your browser and clearing your cookies. If the code still does not work, please contact us here for assistance.
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ArtDesigna respects your privacy and ensures that our user database is protected by law. Your personal data is securely protected from unauthorized access, and we will never distribute any personal information submitted to our website. For more details, please read our Privacy Policy here.
Shipping & Delivery
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Glass Wall Art: Production time is 2-4 business days. Shipping time is an additional 3-5 business days.
Wooden Wall Art: Production time is 4-6 business days. Shipping time is an additional 3-5 business days.
Metal Wall Art: Production time is 1-3 business days. Shipping time is an additional 3-5 business days.
Moss & Olive Wood Wall Art: Production time is 5-10 business days. Shipping time is an additional 3-5 business days. -
We offer Free Express Shipping on every order.
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Yes, we ship our products all over the globe.
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Yes, you will receive a confirmation email as soon as you place your order. Please check your spam folder as well and double check that the email you used to place your order is correct, if not, please reach out to us at support@artdesigna.com with the correct/new email and we will send you a new confirmation email.
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Yes, we can assist with this if the request is made within 24 hours of placing your order. After this period, we may not be able to accommodate changes as the order may already be printed, packaged, or shipped.
Product & Warranty
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We are proud to offer a Limited Lifetime Warranty on all our products.
Glass Products
- Indoor Use: 5-Year limited warranty
- Outdoor Use: 2-Year limited warranty
Covers:- UV print adhesion
- Color retention
Excludes:- Improper installation or handling
- Accidental damage (e.g., drops or impacts)
The 5-year period is based on extensive testing and our confidence in the longevity and performance of our materials under normal use conditions. While glass is inherently a strong and resilient material, factors such as exposure to direct sunlight, varying temperatures, and humidity levels can gradually affect any art piece over time.
By providing a 5-year warranty, we strike a balance between offering you long-term protection and ensuring the sustainability and affordability of our products. Rest assured, this warranty covers any manufacturing defects or issues with the materials or workmanship.Wooden Wall Art
- Coverage: Defects in materials and workmanship (e.g., warping, cracks, loose joints)
- Transportation Damage: Notify us within 7 days of receipt for any damage
Excludes:- Natural variations in color, texture, and finish
Making a Claim
- Notify us within 7 days of receipt
- Provide proof of purchase and photos of defect/damage
Resolution:- Repair or replace the product
Contact: support@artdesigna.com
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No, we do not offer a framing service. Our glass products are designed to look their best without any frame, allowing their beauty and quality to stand out on their own.
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You can clean your glass wall art using "Windex."
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Yes, you can use our glass wall art outside. The UV printing method we use, along with tempered glass, ensures they are weatherproof and heat resistant.
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We provide hanging brackets with all product types. However, due to the variety of wall types, we do not supply screws and anchors.
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No, the product you receive will be as advertised on our website. If you wish to change the orientation, you must inform us before we ship your order. Otherwise, you will receive the product as advertised. You can inform us through our support email: support@artdesigna.com
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We do not recommend any mounting method other than the one we provide. Our method is the most secure. If you use another method and the product is damaged, we do not take responsibility.
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We do not offer custom sizes for individual glass wall art orders. However, for orders of more than 10 large pieces, we can work with you on a project basis. For other products, we do offer custom sizes.
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Our glass wall art utilizes 4mm (0,16 Inch) tempered glass, also known as safety glass. These glasses are heat-resistant and weatherproof, making them suitable for various environments. We use the UV printing method, ensuring that the artwork is not affected by direct sunlight or rain.
Sizes and Weights:
- 43 x 27.5 inches:
1 piece = 20 lbs
For TRIO (3 pieces) = 60 lbs
- 28.5 x 18 inches:
1 piece = 9 lbs
For TRIO (3 pieces) = 27 lbs
- 22 x 14 inches:
1 piece = 4.5 lbs
For TRIO (3 pieces) = 13.5 lbs
- 16 x 10 inches:
1 piece = 2.5 lbs
- 12 x 7.5 inches:
1 piece = 1.5 lbs
- 40 x 40 inches:
1 piece = 30 lbs
For DUO (2 pieces) = 60 lbs
- 32 x 32 inches:
1 piece = 16 lbs
For DUO (2 pieces) = 32 lbs
- 24 x 24 inches:
1 piece = 10 lbs
For DUO (2 pieces) = 20 lbs
For QUADRO (4 pieces) = 40 lbs
- 20 x 20 inches:
1 piece = 7 lbs
- 16 x 16 inches:
1 piece = 5 lbs
For QUADRO (4 pieces) = 20 lbs -
Yes, humidity is not an issue for our glass wall art, making it suitable for bathroom walls.
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Yes, you can hang our glass wall art above a radiator or in heated areas. The 4mm tempered glass is heat-resistant.
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Yes, you can order your new hanging bracket from this link.
Returns & Refunds
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Upon receiving your package, we will contact you to confirm the cancellation of your order. You will receive a full refund if the entire order is returned. For partial returns, you will be refunded for the value of the returned items.
For more information, please check our return policy from here.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.
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Yes, we can refund the difference if you forget to use your discount code.
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You may cancel your order within 24 hours of placing it. After this period, the glass wall art will be in production and cannot be canceled.
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Refunds are typically processed within 14 days of cancellation, though we strive to process them as soon as possible.
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Exchanges are possible! If you need to exchange a product, please return it for a refund and then place a new order. Please refer to our return policy [here] for more information.
If you need more help, you are always welcome to contact our support team!
